Therapist Recruitment Terms & Conditions

1. Service provided

Nuad Thai School provides a professional therapist search and candidate introduction service. This may include assistance with drafting and improving the job offer; publication and promotion of the vacancy; candidate sourcing and preliminary screening; shortlisting of potentially suitable candidates; massage skills assessment and basic language screening; interview coordination; and assistance with salary, benefits and contract discussions.

Nuad Thai School acts solely as an intermediary. The final hiring decision and employment relationship remain exclusively between the Client and the Candidate.

2. Service fee and online payment

The standard recruitment fee is USD 2,000 per therapist position, divided into a USD 1,000 Recruitment Start Fee per position and a USD 1,000 Success Fee per therapist.

The Recruitment Start Fee is payable before recruitment begins. It covers sourcing and outreach, initial screening, CV and qualification review, candidate communication and follow-up, interview coordination, professional practical massage testing, use of a professional model where applicable, assessment by the trainer and/or recruitment team, video recording of practical assessments where appropriate, and general administrative and recruitment coordination work. Available assessment recordings allow the Employer to evaluate technical skills before making a final decision.

The Recruitment Start Fee is non-refundable because professional work, time and expenses are incurred from the start, whether or not the Employer ultimately selects or hires a Candidate. Recruitment begins only after this fee and sufficient information about the position, employment conditions and candidate requirements have been received.

Payment of the Recruitment Start Fee constitutes full acceptance of the agreement, as stated in the source agreement with reference to Section 361 of Thailand’s Civil and Commercial Code. The number of positions covered is calculated at USD 1,000 per position: USD 1,000 covers one position and USD 2,000 covers two. Additional positions require payment at the same rate.

The Success Fee becomes payable once the selected Candidate formally accepts the offer and signs the employment contract. Before final selection, the Employer may review the CV, qualifications and available supporting documents, conduct online interviews, and review practical assessment results and/or recordings where available.

Candidate availability cannot be guaranteed indefinitely. Once an offer is accepted, the Employer should promptly proceed with the employment contract, documentation, visa/work permit procedures where applicable and other formalities to reduce the risk of the Candidate becoming unavailable.

All payments are final and non-refundable, except where mandatory law requires otherwise. By completing payment, the Client confirms acceptance of these Terms & Conditions in full.

3. Service duration

The service lasts a maximum of three consecutive calendar months from receipt of full payment and the required job information.

The service ends automatically after that period. Client delays, changes to the job offer, candidate withdrawals, visa procedures or interview delays do not pause, restart or extend it. Any continuation beyond three months requires a new written agreement and an additional fee.

4. No recruitment or placement guarantee

Nuad Thai School does not guarantee a minimum number of candidates; that a suitable candidate will be found or presented; attendance at an interview or acceptance of an offer; selection or hiring by the Client; a visa or work permit; or that a candidate will travel, start employment, complete probation or remain employed.

Results depend on external factors including candidate availability, market conditions, destination, salary, working hours, accommodation, benefits, visa requirements, the spa’s reputation and the overall attractiveness of the offer.

The absence of suitable candidates during the three-month period does not create a right to a refund, credit or extension.

5. Client responsibilities

The Client must provide complete and accurate information about salary, commission, working hours, days off, duties, accommodation, benefits, workplace location, contract duration and visa sponsorship.

The Client is solely responsible for interviews and final selection; verification of qualifications, references and documents; the employment contract; lawful and safe working conditions; salary, benefits, insurance, taxes and employment obligations; visa, work permit, immigration and governmental procedures; and travel, accommodation, medical, relocation and other employment-related costs.

Any allocation of these expenses between the Client and Candidate must be agreed directly between them. Nuad Thai School is not involved in or responsible for those arrangements.

6. Candidate information and employment

Assessments are preliminary professional evaluations and do not guarantee future performance, conduct, reliability or suitability. Candidate information may rely partly on documents and statements supplied by the Candidate. Nuad Thai School is not responsible for false, incomplete, undisclosed or subsequently changed information provided by a Candidate.

Employment contracts are concluded directly between the Client and Candidate. Nuad Thai School is not the Candidate’s employer and is not responsible for their actions, performance, resignation, absence, misconduct or breach of contract.

A Candidate introduced by Nuad Thai School remains an introduced Candidate for 12 months. If the Client, an affiliated company or a related business hires that Candidate directly or indirectly, the applicable recruitment fee remains payable.

7. One-time complimentary additional search

If an introduced Candidate starts employment but does not successfully complete the agreed probationary period, Nuad Thai School may provide one complimentary additional candidate search for the same position.

This benefit is available only once per paid position, requires unchanged job terms and written notification within five business days, and does not guarantee another candidate. It does not restart or extend the original three-month service period and cannot be exchanged for a refund, credit or another service.

It does not apply to visa or work-permit refusal, withdrawal before employment begins, changes to job conditions, Client breach, non-payment of salary, unsafe or unlawful working conditions, business closure or force majeure.

8. Liability

Nuad Thai School’s total liability arising from or related to the services is limited to the service fee paid for the relevant position.

Nuad Thai School is not liable for indirect losses, loss of business or profit, immigration decisions, employment disputes, or any act or omission of a Candidate after introduction or employment.

The Client remains responsible for claims resulting from the job offer, employment relationship, workplace, immigration process or misuse of candidate information.

9. Acceptance

By completing the online payment or signing the agreement, the Client confirms that they have read, understood and accepted all of these Terms & Conditions.